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Privacy Policy
Highclere Interiors takes your privacy very seriously. This privacy policy sets out our data processing policies and explains how we use your personal data. If you have any questions which are not answered by this policy, please contact us.
Your Information
You can get a copy of all personal information that we hold about you by sending a request in writing to Data Controller, Highclere Interiors, 2a Willoughby Street, Beeston, Nottingham NG9 2LT enclosing a cheque or postal order for 10 payable to Highclere Interiors Ltd.
We will not pass your personal information outside of the company except: where we are required or permitted to do so by law, to any suppliers we use to process your order, or to any successors in title to our business.
Your Computer
We may collect and store information about your computer which is sent through by your computer automatically when loading any webpage. This information is used to allow us to optimise our site to perform as expected for the majority of our customers as well as to help us to diagnose the cause of any problems you experience with our site.
Credit Card Details
Whenever our site asks you for your credit card details, it will do so over an encrypted connection. We will only ever use an encrypted connection to pass your card details to our card processing agent. We will not store your full credit card details once we have processed your order. We may store the last four digits of your card number in order to allow us to identify the card in any subsequent communications we may have with you.
We use a single cookie which is set by our website and which is only ever sent back to our website. This cookie allows us to tie together your requests to our web server in order to manage information about you, such as the contents of your basket and favourites. This cookie is required in order for the e-commerce aspects of the site to function. We do not use third party cookies on this website. A cookie is an identifying 'word' which is sent to your computer the first time you load a page on our website which your computer sends back to us every other time you load a page on our website. You can disable cookies within your web browser if you wish, however this will prevent you from placing any orders on our website.
Contacting You
We may contact you by email, phone or post with regard to any order you have placed with us, or if we have information that we feel may be of interest to you. You may notify us that you wish to opt out of a specific type of communication if you prefer not to receive these.